Water Quality

Drinking Water

The Water Quality section of the City of Salem Public Works Department is charged with ensuring that the highest quality water is being delivered to over 177,000 customers in the Salem area. Constant monitoring at the City's treatment facility and daily routine testing of the water at various sites throughout the distribution system helps ensure that a clean and safe product is being delivered to customers and that all federal and state regulations are met.

The Safe Drinking Water Act mandates the City of Salem to collect at least 120 bacteriological samples per month. Forty-five routine sample sites, which were chosen with the assistance of the Oregon Department of Human Services Drinking Water Program, are strategically located to allow monitoring in all areas of the distribution system. A bacteriological sample is collected at each site approximately once a week. Also monitored are pH, temperature, turbidity, and chlorine residual parameters.

Reports and Downloads

• Annual Water Quality Report
• Annual Water Quality Report Spanish Version 
• "Best of the West" Award
• Source Water Assessment

Contact Information

If it is an after hours emergency, please call Public Works 24-Hour Dispatch at 503-588-6333.

Mailing Address: 

City of Salem Public Works
Water Division
1410 20th Street SE, Building #2
Salem OR 97302

Phone:

Water Quality Hotline: 503-588-6323
Water Quality: 503-588-6487
Water Treatment: 503-769-2095
Water Conservation: 503-361-2224
Cross-connection: 503-361-2223

Fax:

503-588-6480